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Being the Hope that Transforms Lives

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Our Policies

Tira Tūhāhā Prison Chaplaincy Aotearoa

Our suite of policies supports safe, professional, and respectful practice across all areas of our work. They are designed to keep staff, volunteers, and prisoners safe (haumaru), to uphold high standards of professionalism (Tū Rangatira), and to reflect our values of service (pononga), teamwork (mahi tahi), respect (whakaute), and compassion (aroha).

Privacy Policy

Tira Tūhāhā Prison Chaplaincy Aotearoa is committed to protecting the personal information and individual privacy of everyone who comes in contact with our organisation. This protection extends to the collection, storage, use, access to, correction, and disclosure of personal information, in accordance with the Privacy Act 2020 (the Act).

You can read or download our Privacy Policy here.

Complaints Policy

TTPCA is committed to providing quality services, supporting prisoners, volunteers, and staff, and continually improving the way we work.

As part of this commitment, TTPCA takes all informal and formal complaints seriously.

If you have a complaint about any aspect of TTPCA’s service you can send your written complaint to:

Complaints

TTPCA

Level 6, 186 Willis Street

Wellington 6011

You can read or download our Complaints Policy here.

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